Acer Battery Won T Charge
Jan 09, 2017 Chromebook not charging? Here's the fix. It should now be charging, as it's picked the battery back up again. If so, put your little screws back in and off you go. Yes it works for me i used an Acer ChromeBook 11 and it worked flawlessly. Thought it was a charger issue but it was a motherboard issue thanks so much!!! After assembling it again, the laptop won't turn on unless it's plugged to the wall. It does recognize that the battery is placed and it says it is 51% charged but it doesnt charge it nor depend on it to power up the laptop. I tried disassembling it again and blowing the battery port in case some dirt got in it or something.
PCMag reviews products, but we may earn affiliate commissions from buying links on this page.When you plug in your laptop, you usually find yourself greeted with a cheerful chirp from your PC, a new glowing LED indicator light, and a display that perks up and beams a bit more brightly.At least, that's what it's supposed to do. Sometimes, though, you connect the AC adapter—usually because the battery is nearly drained—and you get nothing.
No glowing lights, no brightened display, and no 'battery charging' icon in the corner. What could be wrong? There are numerous ways to, but between the wall outlet and your computer there are several steps and parts that can all fail. Some are easy to fix yourself with a software tweak or a new battery, but other problems may require a visit to a repair shop or even a full-blown system replacement.Knowing which is which can save you hours of frustration and hundreds of dollars in repairs. By taking an inside-out approach, you can quickly narrow down where the problem originates and find the most economical solution.Get ready, boys and girls, it's time to go troubleshooting. Are You Plugged In?It sounds silly, but you need to make sure the laptop is actually plugged in.
Phone Battery Won't Charge
No software tweak or hardware repair can make a disconnected laptop magically power on. So before you do anything else, ensure that the AC outlet and laptop plugs are firmly seated.Check the AC adapter brick and verify that any removable cords are fully inserted. Next, make sure that the battery is properly seated in its compartment, and that there is nothing wrong with either the battery or laptop contact points. Finally, find out whether or not the problem even has anything to do with the laptop at all: Try plugging the power cord into a different outlet to see if you've got a short or a blown fuse. (If it's plugged into a surge protector or power strip, take it out and plug it directly into the wall.)At this point, we've determined that it's not just user error causing the problem. There is a real issue with powering the laptop; now it's simply a matter of figuring out where the problem may be. That begins with eliminating where it isn't.
We'll start with the most common and easy-to-address issues. Lose the BatteryFirst, check the integrity of the battery. If your laptop comes with a removable battery, take it out, and hold the power button down for about 15 seconds to drain any residual power from the device. Then, with the battery still removed, plug in the power cable and turn the laptop on. If the laptop powers on properly, that means the power adapter is working properly and the problem is likely a bum battery. Though you can always re-install the battery and try again—maybe the battery was just poorly seated.If your laptop doesn't have a visible battery compartment on the bottom, it may be built into the laptop (like most Macs are), and you'll either have to open it up yourself or take it to a repair specialist to test the battery. Make Sure You're Using the Right USB-C Portis a popular cross-platform standard for connecting peripherals, transferring data, and charging your battery.
The new standard allows for thinner devices, but might also cause some confusion. Some manufacturers have opted to make certain USB-C ports data-only, so they won't charge your device.For example, the has two USB-C ports: One that could be used for charging or data transfer, and one that is only designated for data transfer. If you run into a non-charging issue, make sure you are connected to the correct USB-C port—you may even be able to see a little icon on the side that indicates which port is meant for charging. Breaks, Burnout, and Shorts. Feel along the length of the power cord, bending and flexing as you go, to check for any kinks or breaks. Check the ends for any broken connections, such as plugs pulling loose or spots that may have gotten chewed by a pet or caught in a vacuum cleaner.Inspect the AC brick.
Is it discolored? Are any parts warped or expanded? Give it a sniff—if it smells like burnt plastic, that's likely where the trouble lies. You may need to replace the power connector—contact the manufacturer and see if they'll send you a new one under warranty.
(Or, barring that, if they'll sell you one directly.) Check the ConnectorWhen you plug in the laptop's power connector, the connection should be fairly solid. If there's dust or other buildup inside the jack, it may not be able to make a clean connection. Try cleaning out the jack with a toothpick, and plugging in again. In more extreme cases, you may find the jack is wobbly or loose, or gives when it should stay firm. This could mean the power jack has broken inside the chassis, and you'll need to take your computer to a repair shop (or, if you're comfortable opening it up, doing some at-home repairs). Beat the HeatBatteries are susceptible to heat, so if your laptop is overheating, that could cause a problem. As the temperature rises, the battery sensor may misfire, telling the system that the battery is either fully charged or missing completely, causing the charging problems.
You may even find that your system shuts down to prevent overheating a battery and causing a fire.These problems become far more likely when dealing with older laptops, which have lower quality cooling than more modern devices—or if you tend to use the laptop on the couch or in bed,. Turn the system off, give it some time to cool down, and take the time to make sure that the air vents are free of dust and unobstructed by blankets. Check Your SettingsFor Windows LaptopsIn, open the Start menu and search for 'Power & Sleep Settings,' then click the 'Additional Power Settings.'
(On older versions of Windows, open the Control Panel and search for 'Power Options.' ) Click 'Change Plan Settings' and visually check that all are properly set. Be on the lookout for incorrect settings for the battery, display, and sleep options. For example, your battery settings may cause trouble if you set the computer to shut down when the battery level drops too low or set the low battery level at too high a percentage.You can also assign actions like sleep and shut down when your lid is closed or the power button is pressed. If these settings have been changed, it's easy to suspect a power malfunction even though there's no physical problem with the battery or charging cable. The easiest way to make sure that your settings aren't causing problems is to restore the power profile to default settings.For Mac LaptopsIn System Preferences, select the Energy Saver pane and review your preferences. Mac settings are adjusted with a slider, letting you select the amount of time the computer can sit idle until it goes to sleep.
If the interval is too short, you might suspect battery issues when settings are the true culprit. And don't forget to check these settings for both battery power and wall power. You may want to revert back to the default settings to see if a change in settings is causing the problem. Update Your DriversFor Windows LaptopsOpen the Start menu and search for 'Device Manager.' Under 'Batteries' you should see a few items: usually one for the charger and one listed as 'Microsoft ACPI Compliant Control Method Battery,' though there may be others.
Right-click each item and choose 'Update Driver.' Once the drivers are all up to date, reboot the laptop and plug it in again. If this doesn't resolve the problem, you may want to from the manufacturer's website.
You can also try uninstalling 'Microsoft ACPI Compliant Control Method Battery' completely and rebooting, which should prompt Windows to reinstall the driver from scratch.For Mac LaptopsOn a Mac, you'll need to try resetting the System Management Controller (SMC). For laptops with removable batteries, this is as simple as shutting down power, removing the battery, disconnecting power, and pressing the power button for 5 seconds.
Reinsert the battery, connect power, and fire up the laptop.For newer Macs with batteries sealed into the chassis, shut down the computer, but leave the power adapter connected. With the power off, press and hold the power button while pressing the Shift-Control-Option keys on the left-hand side of the keyboard. Release the keys and power button simultaneously, then attempt to power on the laptop. Call In Outside AssistanceIf you're still having problems, this is probably a good time to contact tech support.
Your particular make and model of laptop will likely have its own unique issues, and a seasoned tech support operator will have seen all of them. The person you talk to will likely walk you through many of the steps outlined above, but will also be aware of software and hardware issues specific to your configuration, such as what bits of hardware commonly fail. Swap Out the Cord and BatteryIf the above software tricks don't work, and you aren't able to fix the problem with the parts you have on hand, you may have to buy a new battery or power adapter (which one will depend on what you were able to narrow down with the above troubleshooting steps).You may be able to find a replacement power cable or battery on Amazon, but make sure it's a legitimate part from the original manufacturer. Replacement parts from third-party manufacturers, particularly when it comes to batteries, can be of low quality.
Your best bet is to contact the manufacturer directly and order a replacement part, if you can—it'll be a little more expensive, but you'll know you're getting a quality component. Problems InsideWhen all of your options are exhausted—you've tried other power cables and batteries, you've checked and rechecked your settings, you've fixed any potential software problems—the problem is likely found inside the machine. Several internal parts can cause problems when they malfunction or fail.Common culprits include a faulty motherboard, damaged charging circuits, and malfunctioning battery sensors.Like a sick person consulting a doctor, internal problems require a specialist. Contact your manufacturer about what repair options are covered under your warranty, or call up a local computer repair shop.
If you are having problems with your battery not charging or not charging fully, here are a few things to check for and possible solutions:.Acer BIOS Update. Go to. Click in the bottom right box on “Drivers & Downloads”. Select Notebook or Netbook from Product Family list”. Select your product from Product Line list (i.e. Aspire, Aspire One, etc.). Select your product model from Product Model List (i.e.
Aspire 1300, Extensa 2900D, etc.). Confirm your selection in final green box. Scroll down below the green boxes and choose your operating system in the drop down menu next to where it reads “Operating System” in yellow. Below the operating system choice you will choose the tab that says “BIOS”. Click the yellow arrow down button next to available BIOS download to begin.If you need assistance from that point, can assist you either online or by phone.Bad laptop AC adapterTest to verify the AC adapter is not bad. Remove the battery and check if the laptop will run solely from the laptop AC adapter. If the laptop does not work, then the AC adapter is bad and needs to be replaced.In some cases, the laptop charger itself is faulty and may run the laptop, but it does not have enough power to charge the battery.
In this case, try charging the laptop battery with the laptop turned off. If the battery charges while the computer is off, then the laptop AC adapter is bad and needs to be replaced.
Bad motherboardThe computer motherboard may be bad if your new and your old laptop battery won't charge and the is working properly. Also, if your laptop battery will charge in another laptop, then that could be a sign that you have a bad motherboard. Battery is not charging at all or showing that it is not compatibleThe problem may be with the computer BIOS and an update is required for the laptop to recognize and fully charge the laptop battery. The current software in your system is only set up to read an OEM (Original Equipment Manufacturer) battery. If your BIOS has not been updated, and you have only used OEM batteries in your laptop, it can cause the replacement battery not to communicate correctly with the software in your system.Check your manufacturer’s website for possible system BIOS upgrades for your laptop model.
Some laptops have been prone to reject third party batteries if they have an old BIOS version installed. Once completing the BIOS upgrade, please recharge your battery for 12 hours and use as normal.
Battery stops charging before it is fully chargedNew batteries come in a discharged condition and must be fully charged before use. It is recommended that you fully charge and discharge the new battery four to five times to allow it to reach its maximum rated capacity.It is generally recommend an overnight charge (approximately twelve hours). It is normal for a battery to become warm to the touch during charging and discharging. Laptop Battery stops charging whenever it reaches 96-98%You might need to recalibrate your laptop for the new battery.
You can easily recalibrate your laptop properly via the Windows Power Management.With Windows XP, you can change the battery settings by navigating to Control Panel Performance and Maintenance Power Options. Once you find it change the “Power Schemes” to “Always On”. Under “Alarms”, uncheck “Low battery alarm” and “Critical battery alarm”. Under “Hibernate”, uncheck “Enable hibernation”, and then click on Apply.This is the only time that we recommend taking the battery all the way down to zero%. You should also unplug the ac adapter and let the battery drain all the way down until your laptop shuts off. After that, plug the ac adapter back and charge it to 100%. You may need to repeat this process about 2-3 times before it actually reaches 100%.
My battery shows that it is fully charged, but it is not workingThis is known as 'False Peak' and is very common condition during first time battery use (or using a battery that has been discharged for several months). The charger light may go out after only 10-15 minutes, indicating that it is fully charged when it is not.
Should this happen, simply leave the battery on the charger for about an hour. Remove it, and return it to the charger immediately. The battery will resume normal charging and the charger light will indicate when the battery is ready for use. This may happen several times during the first battery charge. Don't worry; it's perfectly normal. New battery is defective, need to do a return or an exchangeIf you have tried all of the troubleshooting tips and your battery is still not working, your battery may have been damaged during transport. Please call our Customer Service Department and we can help you with the return/exchange process.If you have tried all of the troubleshooting guides, and your battery is still not operating correctly, you can submit for an exchange or refund by submitting for a Return Merchandise Authorization (RMA) number by clicking the link below:If you would like to get more information on maximizing your battery life, go to and watch our videos.